What is Sezzle?
What is the checkout process like with Sezzle?
How does Sezzle secure my account?
When you shop with using Sezzle, they can recognize the device you’re using by leveraging cookies and other technologies. If you are shopping with a recognized device, they simplify security by only asking for your PIN. If you are using a new device, they will text you to ensure you’re the one doing the shopping. Simple and secure.
Sezzle says the payments are interest-free. What’s the catch?
The only fees you could potentially incur are failed payment fees and late payment fees. If your scheduled payment fails to process, you will be charged a $10 failed payment fee. Sezzle will send you email and text reminders to help prevent this from happening.
Rescheduled payments will incur a $5 late payment fee.
When do I make my first payment?
How do I change my payment options?
I returned part of my order/I received a partial refund. What happens now?
All partial refunds are applied to the installments furthest in the future, first. If the refunded amount is greater than the amount of the purchase that is outstanding, Sezzle will apply a refund to the method used to pay the installments. Please allow up to five (5) business days for your refund to appear on your statement.
If the refund amount is less than the amount outstanding, Sezzle will remove or reduce your future installments. For example, let’s say you make a $200 Sezzle purchase (i.e. 4 installments of $50). You have three (3) installments remaining, and you received a $70 refund. Sezzle will remove your 4th installment and reduce your 3rd installment by $20 (now $30).
Your new installment schedule would be a future $50 installment and a subsequent $30 installment, which would lead to a total payment amount of $130, matching your purchase minus the partial refund.
Please note that you are liable for all installments until Sezzle receives notice from the retailer of the partial refund.
I got a refund, but I haven't received my money?
Sezzle aims to return your funds to you in a timely manner and in many cases your money will be returned to your account in 1-3 business days. However, depending on your payment method and other factors it may take up to 10 business days for the funds to reach your account. If you are concerned, send and email to email@example.com and they will check on the status of your refund.
Does Sezzle perform a credit check?
Who can use Sezzle?
- Be 18 years or older (19 years or older in Alabama or if you’re a ward of the state in Nebraska)
- Have a valid U.S. mobile number and email address
- Have an active U.S. bank account